For Members

On July 8, 2026, the Communications Workers of America (CWA) reached a tentative agreement covering 7,500 passenger services members at Piedmont Airlines. Your bargaining committee is currently working on releasing the full details of the agreement, which will be made available soon.
Below are the highlights of the negotiated Tentative Agreement:
Signing BonusAgents who have completed at least one (1) year of active service as of the date of signing (DOS) of the Agreement will receive a 6% bonus at the Date of Signing (DOS), with a minimum of five hundred ($500) dollars.
Wages

GO TO FILES AND FOLDERS FOR FULL LIST

Compensation Bonuses

• An employee will have the opportunity to earn up to a $300.00 lump sum performance bonus payment on June 1st and December 1st of each year.
• An employee who meets the dependability metrics below shall be eligible for a $150.00 payment for dependability and a $150.00 payment for training.

Sick Time

• Full-time employees will now accrue one (1) hour of sick time for every thirty (30) hours worked up to a maximum of fifty-six (56) hours per year. Any unused sick hours may be carried over into the following calendar year(s) up to a maximum of three hundred (300) hours.
• The Company acknowledges an employee’s right to use sick time for the intended purpose. In accordance with Company policy, employees may use up to forty (40) hours of sick time per year, without being subject to disciplinary action.

OvertimeShift swap hours in the same work week will now count toward the forty (40) hour qualifier.
HolidayMartin Luther King (MLK) Day is now a paid holiday.
Vacation

• Any unused vacation that is not rolled over shall be paid out at the end of the year.
• Part-time employees may reserve one (1) week of vacation for the purpose of taking DAT vacation, to be paid at five (5) hours per day. NO MORE TEN HOURS!
• Agents will be eligible to bid and be awarded their entire vacation accrual at the time of their vacation selection. (No round robin!)
• If a full-time employee transfers to a part-time employee, the employee shall be scheduled as a part-time employee and paid out the remainder of their accrual at the end of the year.

Full-time employees will now accrue vacation according to the following schedule:

Part-time employees will now accrue vacation according to the following schedule:
Additional Benefits

• Employees who renew a SIDA badge outside their scheduled shift will be paid a maximum of two (2) hours at their straight-time rate. This provision shall NOT apply where the SIDA badge has expired.
• If a station requires a timepiece (watch), the company will provide a one-time reimbursement to an employee up to twenty-five dollars ($25) upon submission of a proper receipt within thirty (30) days of purchase.

Life InsurancePiedmont will provide all full time employees with $50,000 of life insurance and AD&D insurance at no cost to the employee.
In Unity,Your CWA Bargaining Committee

UNITED WE BARGAIN

                                                              DIVIDED WE BEG!!!

September 10 2026 6pm

We are members of the CWA International, a union of 750,000 other workers of which there are over 100,000 airline employees. We are proud to say that we have a voice in the workplace, and we are all covered by a contract that improves working conditions, creates fairness and increases wages. 

After working for over a year  on establishing a retiree chapter that is for passenger service agents only. We finally have one. Although all retirees have common interests, retired passenger service agents have unique concerns that  can only be addressed by a dedicated chapter. The newly formed  retiree chapter will work closely with the national CWA Retiree Members Council to dispense information that is important to all retirees.  The CWA Local 3645 retiree chapter will be in place to address issues and concerns that are unique to retired passenger service agents.  Also allowing retired passenger service agents to be a member of a union that can advocate for them. This advocacy was previously lost once passenger service agents retired.  This advocacy will include but is not limited to retirees facing benefit concerns. In addition to everything that comes with being retired from the airline industry. Importantly  there will not be place for retirees to fellowship and stay connected to support each other. . Lastly the retirees can stay connected to CWA national and can participate in CWA national conventions and district meetings. Local 3645 retiree chapter  is the only one of its kind. It has required lots of organizational work to come to pass.  As retirees will  stand united together as we move along, but the foundation is already in place because we already have the benefit of coming from a bargaining unit. Our Chapter bylaws require any retiree wishing to join the Retired Members Chapter of CWA Local 3645  to join the CWA Retired Members council as a lifetime member. The cost of the lifetime membership is $25. You can sign up on their secure website at  www. CWARetirees.org. Once you have joined, please email a copy of your lifetime membership confirmation to CWALOCAL3645RETIREES@gmail.com. This will allow you to be add you as a member to the Retired Members Chapter of CWA Local 3645.  Welcome Retirees!